This web site (the Site) is published and maintained by Bhutan Tourism Corporation Ltd, a company incorporated and existing in accordance with the laws of the Republic of India. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below. When you access any sub-site through this site, then such sub-site may have its own terms and conditions of use which is specific to such sub-site. Sub-sites may contain such additional terms and conditions of use as may be set out in such sub-site.
Site and Its Contents
This Site is only for your personal use. You shall not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. As long as you comply with the terms of these Terms and Conditions of Use, Bhutan Tourism Corporation Ltd grants you a non-exclusive, non-transferable, limited right to enter, view and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way. Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to answer certain questions. Answers to such questions may be mandatory and/or optional. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.
All materials on this Site, including but not limited to audio, images, software, text, icons and such like (the Content), are protected by copyright under international conventions and copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site whether owned/used by Bhutan Tourism Corporation Ltd or otherwise. By displaying them on this Site, Bhutan Tourism Corporation Ltd is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. You may download such copy/copies of the Content to be used only by you for your personal use at home unless the subsite you are accessing states that you may not. If you download any Content from this Site, you shall not remove any copyright or trademark notices or other notices that go with it.
You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Bhutan Tourism Corporation Ltd assumes no liability or responsibility arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. Bhutan Tourism Corporation Ltd may change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates Bhutan Tourism Corporation Ltd policies in any way. Bhutan Tourism Corporation Ltd will fully cooperate with any law enforcement authorities or court order requesting or directing Bhutan Tourism Corporation Ltd to disclose the identity of anyone posting such materials.
Bhutan Tourism Corporation Ltd Rights
If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated by Bhutan Tourism Corporation Ltd, as non-confidential. You hereby give up any and all claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Bhutan Tourism Corporation Ltd uses such material. Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by Bhutan Tourism Corporation Ltd anywhere in the world, in any medium, forever.
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Bhutan Tourism Corporation Ltd does not cause Bhutan Tourism Corporation Ltd to have any special responsibility to you. The copyright in the contents of this website belong to Bhutan Tourism Corporation Ltd Accordingly Bhutan Tourism Corporation Ltd reserves all rights. Copying of part or all the contents of this website without permission of Bhutan Tourism Corporation Ltd is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided.
The material in this Site could include technical inaccuracies or typographical errors. Bhutan Tourism Corporation Ltd may make changes or improvements at any time. The materials on this site are provided on an "As Is" basis, without warranties of any kind either expressed or implied. Tot the fullest extent permissible pursuant to applicable law, Bhutan Tourism Corporation Ltd disclaims all warranties of merchantibility and fitness for a particular purpose. Bhutan Tourism Corporation Ltd does not warrant that the functions contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the servers that make it available are free of viruses or other harmful components, but shall endeavour to ensure your fullest satisfaction Bhutan Tourism Corporation Ltd does not warrant or make any representations regarding the use of or the result of the use of the material on the site in terms of their correctness, accuracy, reliability, or otherwise, insofar as such material is derived from other service providers such as airlines, hotel owners and tour operators. You acknowledge that this Website is provided only on the basis set out in these terms and conditions.
Your uninterrupted access or use of this Website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this Website. Bhutan Tourism Corporation Ltd does not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Site. You also acknowledge that through this Site, Bhutan Tourism Corporation Ltd merely provides intermediary services in order to facilitate highest quality services to you. Bhutan Tourism Corporation Ltd is not the last-mile service provider to you and therefore, Bhutan Tourism Corporation Ltd shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (airline, travel/tour operator, hotel, facility or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site.
Bhutan Tourism Corporation Ltd will not be liable to you or to any other person for any direct, indirect, incidental, punitive or consequential loss, damage, cost or expense of any kind whatsoever and howsoever caused from out of your usage of this Site. Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, Bhutan Tourism Corporation Ltd 's liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).
Terms and Conditions of Use
Bhutan Tourism Corporation Ltd may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. Bhutan Tourism Corporation Ltd may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
Bhutan Tourism Corporation Ltd reserves the right to undertake all necessary steps to ensure that the security, safety and integrity of Bhutan Tourism Corporation Ltd's systems as well as its clients' interests are and remain, well-protected. Towards this end, Bhutan Tourism Corporation Ltd may take various steps to verify and confirm the authenticity, enforceability and validity of orders placed by you. If Bhutan Tourism Corporation Ltd, in its sole and exclusive discretion, concludes that the said orders are not or do not reasonably appear to be, authentic, enforceable or valid, then Bhutan Tourism Corporation Ltd may cancel the said orders at any time up to 4 hours before the scheduled time of departure of the relevant flight or 4 hours before the expected date of visit to any property booked through Bhutan Tourism Corporation Ltd.
You may travel to certain destinations which involve greater risks than others, entirely at your risk as to cost and consequences. Bhutan Tourism Corporation Ltd requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain international destinations. By offering for sale travel to particular international destinations, Bhutan Tourism Corporation Ltd does not represent or warrant that travel to such point is advisable or without risk. Bhutan Tourism Corporation Ltd does not accept liability for damages, losses, or delays that may result from improper documents for entry, exit, length of stay, or from travel to such destinations. Bhutan Tourism Corporation Ltd reserves its exclusive right in its sole discretion to alter, limit or discontinue the Site or any material posted herein, in any respect.
Bhutan Tourism Corporation Ltd shall have no obligation to take the needs of any User into consideration in connection therewith. Bhutan Tourism Corporation Ltd reserves its right to deny in its sole discretion any user access to this Site or any portion hereof without notice. No waiver by Bhutan Tourism Corporation Ltd of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative. If any dispute arises between you and Bhutan Tourism Corporation Ltd during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Mumbai. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time. These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Kolkata, West Bengal, INDIA.
Protecting your privacy is our prime concern and very important to us. The following policy will help you understand how Bhutan Tourism Corporation Ltd collects, uses and safeguards your personal information on our Web site.
What Happens When You Are Browsing?
If you are not registered with Gulf Tours and Travels for any online service you browse this Site anonymously. We do not collect personal information -- such as your name, address, phone number or e-mail address -- if you are only browsing this site. We do, however, use "cookies" to collect information about how our site is used. Information, such as the server your computer is logged onto, your browser type (for example, Netscape or Internet Explorer), and whether you responded to a banner and/or e-mail is collected and tracked in aggregate and not linked to you personally. We use this information to measure response rates to banner ads and e-mail offers. If you would like to get more information about cookies, please click here about Cookies.
What Happens When You Give Information To Us?
Before you can send confidential personal information or account information to us on the web site, we require that a "secure session" is set up using Secure Socket Layer (SSL). For further information about SSL and the safety and confidentiality of personal information transmissions over the internet, please read the Security Q & A's.
Whenever we handle your personal information, we limit access to customer information to those who need it to do their jobs and meet our customer servicing commitment to you. We use a range of security processes to protect the confidentiality and security of your personal information.
We use your information to process your request for products and services you have requested.
How We Can Customize Your Online Experience
If you are a registered user of an online service, we may now or at some time in the future combine information about your use of this Site and our online service with other online and offline information we have about you as an customer as well as information lawfully available from other organizations. We will use this combined information to customize your online experience and present you with relevant online and offline offers and updates. We also use a "cookie" to enable our server to recognize you as a registered online service user when you re-enter our site. If you would like to learn more about cookies, please read about cookies for detailed information.
What Else Do We Do With Information We Obtain?
We may also use your information to measure consumer interest in our services and inform you about other products and services. For example, if we obtain your email address we may use it to send you offers we think you might be interested in. These offers may be based on information you provided in your initial transaction with us, or in surveys, from information that may indicate purchasing preferences and lifestyle, as well as information lawfully available from other organizations. These e-mail offers come directly from us.
When we send you e-mails, we may be able to identify information about your e-mail address, such as whether you can read graphic-rich html e-mails. If your e-mail address is html-enabled, we may choose to send you graphic-rich html e-mails.
Declining Offers by e-mail
What Do I Need To Do If I Do Not Want To Receive e-mail Offers?
We hope that many customers will appreciate receiving details of these carefully designed email offers. However, we clearly recognize the importance of providing you with choices by giving you an easy means to "Opt Out"from receiving e-mail offers. All you have to do is let us know that you do not want to receive offers by e-mail. You can do this at any time by contacting us at the following address:
Bhutan Tourism Corporation Ltd
P.O. Box, 159, Citymall Building
(Chubachu) Changlam, Thimphu Bhutan - 11001, Bhutan
or by simply sending us and e-mail . All e-mail offers that you receive from us will let you know how to "Opt Out" from receiving further e-mail offers.
Disclosure of Information Policies
Do We Share Information About You?
We give you a long-standing commitment to protecting personal information of our customers and prospective customers. This section explains how we share your personal information with others.
Companies Who Provide Services To Us
In some cases we contract with other companies to perform services for us. Examples of this include passport and visa services, processing orders, providing marketing support, deliveries, market research, collection agencies etc. We provide them only with such information about you as they need to perform their services, but we impose strict requirements of security and confidentiality on them in how they handle your personal information. Also they are not permitted to use information about you for any purpose except to perform the services we have asked them to provide.
Our Business Partners
We may send you offers by e-mail or other direct marketing methods (i.e. mail, fax or phone) about products and services offered by our business partners. When we do this, we keep control over your information, which is not disclosed to our business partners unless you have expressly authorized us to do so or you take advantage of their offer.
IMPORTANT NOTE: Please note that we do not give your e-mail address to our business partners.
Please keep in mind that if you take advantage of an offer from a business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you do not wish to receive future offers from them. In all cases our goal is to deliver offers to people who we believe will find them of value. Our communications are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.
Participation in Credit Reference Schemes
Information concerning your account(s) may be provided to credit reference agency(s) as permitted by law.
Other Disclosure of Information
In all other cases, we will not disclose your personal information unless you have been previously informed or have authorised us to so do, or if we are required to do so by law. If an order of a court or government authority requires us to disclose information about you, we will do our best to notify you of this promptly, to give you an opportunity to exercise your legal rights. The only exceptions to this policy are when the order or law prohibits us from notifying you or when there is suspicion of fraud or criminal activity.
How Long Do We Keep Information
We will keep information for as long as it is necessary to service your account or to continue to provide products and services you have requested. We will retain information for a reasonable period if you cease to be our customer, unless the law requires us to keep it for longer.
We do not use this Site to knowingly solicit information from or market to children or young persons under the age of 18.
Your Rights of Access and Correction
A registered user on the site has access to personal information stored in the profile and can edit/change the information at any time . Alternately you can contact or write to us at the address mentioned below:
Bhutan Tourism Corporation Ltd
P.O. Box, 159, Citymall Building
(Chubachu) Changlam, Thimphu Bhutan - 11001, Bhutan
Direct Mail and Telemarketing
If you do not want to receive mail or telemarketing offers please call the help line number.
Linked Internet Sites
We will use this area to note changes to our Internet Privacy Statement, to keep you fully informed about how we protect your privacy and your choices about our use of your personal information for marketing.
A cookie is a text file on your computer that reminds our system of your particular browser preferences and security requirements and lets know exactly who you are. If your browser prompts you when a cookie is "served", you must accept it or access to confidential information will be denied, because we will not be able to ensure that the information is being sent to the proper person/s. Since cookies are site specific, only Online Services can access, decode, and make use of the information.